Skip to main content

Encryption’s a thing of the past in Amazon’s Fire OS 5

Amazon backtracks, says 'full-disk encryption' will return in a spring update

Amazon Fire HD 8
Jessica Lee Star/Digital Trends
In the latest Fire OS 5 software update for its Kindle Fire tablets, Amazon has removed device encryption. First highlighted on Amazon’s support website, the matter has since captured the interest of many. Why? Because encryption is a hot topic thanks to Apple’s continuing battle with the FBI, making Amazon’s timing — and relative silence about the update — either an unfortunate coincidence, or a carefully timed move.

Encryption is offered by Apple on iOS, and by Google on Android software (where it’s an option on some versions), but for Fire OS 5 hardware, there isn’t an option. It’s no longer offered at all.

Updated on 03-05-2016 by Julian Chokkattu: Added information of Amazon returning encryption to Fire OS in the spring. 

It looks like Amazon has caved in and will bring back full-disk encryption to its Fire tablets.

“We will return the option for full disk encryption with a Fire OS update coming this spring,” Robin Handaly, Amazon’s PR manager, told Digital Trends.

It’s uncertain what caused the sudden change — it could have been the explosive media attention given the backdrop of the Apple vs. FBI case, customer outcry, both, or something else entirely. We’ve reached out and will update this post when we get more information.

As expected, not every customer was thrilled when they found out encryption was being removed:

There are a few things to note, the first being that the update only applies to Fire tablets currently running Fire OS 5, Amazon’s own take on Android 5.0 Lollipop. In addition, if you’re coming from an older version of Fire OS and had your Fire tablet encrypted, the update essentially breaks that encryption. Since it will be back in a spring update, you could simply not update your device until Amazon brings back encryption, but even if you installed the update and breached your security, you’ll get it back soon.

This move couldn’t have come at a more inopportune time, given Apple’s very public support of encryption as it battles with the FBI. Perhaps even more strange is that Amazon, alongside other companies, filed an amicus brief voicing support for Apple. The online retailer has also stated that its line of always-listening Echo devices are strongly encrypted, which is why it was so strange to see Amazon backtrack on encryption for its Fire tablets.

In a effort to explain, Amazon PR manager Robin Handaly told Digital Trends earlier: “In the fall, when we released Fire OS 5, we removed some enterprise features that we found customers weren’t using. All Fire tablets’ communication with Amazon’s cloud meet our high standards for privacy and security including appropriate use of encryption.”

Amazon’s statement did little to assuage its customers’ frustrations over the update, but bringing encryption back will certainly place them in better light.

Editors' Recommendations

Williams Pelegrin
Former Digital Trends Contributor
Williams is an avid New York Yankees fan, speaks Spanish, resides in Colorado, and has an affinity for Frosted Flakes. Send…
This one thing could make iOS 18 the best iPhone update in years
The Home Screen on the iPhone 15 Pro Max.

Apple’s WWDC 2024 is just a couple of months away. As with every WWDC, we’ll see what Apple has in store for the next generation of software across its hardware portfolio, including the iPhone with iOS 18.

Rumors have been swirling about iOS 18 and how it will be “one of the biggest updates yet.” We know some features like RCS support in Messages are definitely coming, with other whispers of big home screen customization changes and more.

Read more
What is Amazon Music: everything you need to know
Amazon Music

It's a jungle of music streaming platforms out there, so it stands to reason that Amazon would have one among its massive kingdom of services. And while Amazon Music might not be top of mind among the Spotifys and Apple Musics of the world, you might be surprised by its 100-million-song library, high-resolution and spatial audio offerings, podcast library, Alexa voice control, and a pretty amiable user interface that makes finding music pretty easy.

Amazon Music's subscriptions range from free to its premium Music Unlimited tier, which can be added for $10 per month on top of a subscription to Amazon Prime. But they all come with some quirks and features. We're going to break them all down for you to help you choose which, if any, Amazon Music plan is right for you.

Read more
iOS 18 may be a giant iPhone update. Here are 6 things it needs
iPhone 15 Pro display with iPhone 15 Pro Max in background.

A new year means new software updates. According to Bloomberg’s Mark Gurman, iOS 18 could be the “biggest” update for iOS in quite some time, though this is something we tend to hear every year. I’m not sure any iOS update has been as big as the jump from iOS 6 to iOS 7, as a lot of the features and design changes since then could be considered iterative.

Personally, I think the last “biggest” iOS update for me was iOS 14, as it allowed for home screen widgets and app icon customization without a jailbreak for the first time. Since then, there haven’t been as many new features in iOS that have been game changers for me, but this is all subjective. What was a big deal for me may not be the same for you, and vice versa.

Read more