Skip to main content

Microsoft and Amazon are allowing Cortana and Alexa to work together

microsoft cortana amazon alexa personal assistant talk
Image used with permission by copyright holder
Amazon’s Alexa and Microsoft’s Cortana may not be the best of friends, but they’ll soon get to know each other a little better.

On Wednesday, August 30, Amazon and Microsoft announced a partnership that will see the two companies’ AI-powered assistants work together across devices, software, and core services.

In the coming months, you’ll be able to invoke Cortana on Alexa devices with the command, “Alexa, Open Cortana,” and pull up Cortana on Windows 10 computers with, “Cortana, Open Alexa.” But that’s just the start. Eventually, Alexa-powered Echo speakers, smartphone apps, and smartwatches will gain tight integration with Office 365, Outlook, and Exchange, and other Microsoft productivity platforms.

It’s the fruit of a year-long, behind-closed-doors effort, reports the New York Times. Amazon CEO Jeff Bezos proposed integrating Alexa and Cortana in May to Microsoft chief Satya Nadella, who was receptive to the idea.

“The personality and expertise of each [assistant] will be such that if they interoperated, the user will get more out of it,” Nadella told the New York Times in a phone interview. “There are going to be multiple successful intelligent agents, each with access to different sets of data with different specialized skill areas,” said Bezos in a statement. “Together, their strengths will complement each other and provide customers with a richer and even more helpful experience.”

The collaboration stands to benefit both companies. Amazon says Alexa has sold millions of Echo devices, which account for an estimated 70 percent of the market for smart speakers. And in August, the retailer announced that developers had contributed more than 20,000 skills, or third-party apps, to the Alexa platform. Those include food-ordering apps like Dominos and Grubhub, ridesharing apps like Lyft and Uber, and smart home platforms like Philips Hue, Logitech Harmony, and Samsung SmartThings.

Microsoft, meanwhile, says that there are 145 million active monthly users of Cortana through its Windows 10 operating system.

But the two incumbents face pressure from rivals like Google and Apple. Google recently launched Google Home, a voice-controlled smart speaker powered by its eponymous Google Assistant, and brought the Google Assistant to tens of millions of Android smartphones running Android 7.0 Nougat and newer. And Apple earlier this year unveiled the HomePod, a Siri-equipped home entertainment system that goes on sale in December.

Nadella told the New York Times that he’d welcome Google and Apple’s participation in a cross-voice assistant development effort. “Hopefully, they’ll be inspired by [what we’ve done with Alexa],” Mr. Nadella said. “At least that would be my hope.”

Kyle Wiggers
Former Digital Trends Contributor
Kyle Wiggers is a writer, Web designer, and podcaster with an acute interest in all things tech. When not reviewing gadgets…
Amazon to pay $30M in FTC settlements over Alexa, Ring privacy violations
Amazon logo on the headquarters building.

Amazon has agreed to pay $25 million to the Federal Trade Commission (FTC) to settle charges over privacy violations linked to its digital assistant, Alexa.

In a separate case, Amazon-owned Ring will pay $5.8 million for violations of users’ privacy.

Read more
What does the Amazon Echo yellow ring color mean?
Amazon Echo Dot (4th Gen) LED light ring

Amazon’s Echo devices come in all shapes and sizes -- including cylinders, orbs, and screens. But there’s one thing they all have in common: Every Echo houses the Alexa voice assistant and uses an LED indicator light to provide clues on what Alexa may be doing right now. On classic Echo speakers, this light took the form of a pulsing ring, which can change to different colors based on activity.

We’ve come across many Alexa users who have noticed that their Echo device has started showing a yellow ring and aren’t really sure what that means or what they should do about it. A yellow ring isn’t typically anything to worry about, but our FAQ will go over the details so you know what’s going on!
What does the yellow ring look like exactly?
Your Echo device will pulse a yellow color that will die down for a few seconds, then pulse again. This may or may not be accompanied by an audio alert, one that's easy to miss if no one is around paying attention, which is why it’s common to be surprised by a yellow pulse from your Echo.

Read more
Most common Amazon Echo Dot problems, and how to fix them
Amazon Echo Dot (4th Gen) with Clock on table.

The Echo Dot is a fantastic way to stay connected with your schedule, favorite streaming platforms, news, weather, and smart home devices, but it's not without its glitches. Once in a while, you may experience a Wi-Fi dropout or other frustrating hiccup. Not to worry though: Most of these bugs have simple solutions to get things back on track. For your consideration, we've rounded up some of the most common Echo Dot issues users face  and what you can do to fix your troublesome Dot if it decides to act up.

Having trouble with other Amazon products? Check out our roundups of the most common Echo Show and Echo Bud issues and how to fix them. Issues with your network? Check out our list of the most common Wi-Fi problems (with solutions).
Your Echo Dot won't connect to Wi-Fi

Read more