Skip to main content

GameStop presses pause on its PowerPass unlimited used games program

GameStop storefront from outside.
Image used with permission by copyright holder
A few weeks ago, we reported on GameStop’s PowerPass, a new program giving subscribers unlimited access to their local store’s library of used games. The program looks poised to rival competitors like Redbox and GameFly, but the company has temporarily put it on hold.

Speaking to Kotaku, a GameStop representative said that the company had run into “a few program limitations” and had temporarily halted plans to offer PowerPass, which was to launch on November 19.

“We feel this is the right thing to do for now to ensure we are able to provide our guests and exceptional service,” the representative continued.

For those already enrolled in PowerPass, GameStop said you’ll be allowed to get a full refund if you bring back the game you checked out, and you’ll also receive a free preowned game to keep. The only stipulation is that you’re a PowerUp Rewards member, but this can be a free account rather than the paid “Pro” and “Elite” memberships.

It’s unclear what changes GameStop plans to make to the program, if any, but the company’s original pitch for PowerPass is quite impressive. For $60, customers have six months to pick any used game they want in their local store, and they can play it as long as they like before selecting a different one. Retro and recent games are eligible for rental, and at the end of the subscription period, they’re able to choose one used game to keep forever. PowerPass subscriptions can also be given as gifts, and as long as you have the coupon code for your subscription, you can even return a game to a different store than where you rented it initially.

PowerPass comes at a time when physical game sales are on the decline in favor of digital purchases. Physical games still offer more value to consumers, as they can be traded back into stores for cash or credit toward other titles. We’re hoping GameStop plans to roll out PowerPass as it was originally envisioned, as it seems like just the thing to get more players into stores — and it should clear up some of the space on store shelves currently reserved for Funko Pop figurines.

Editors' Recommendations

Gabe Gurwin
Former Digital Trends Contributor
Gabe Gurwin has been playing games since 1997, beginning with the N64 and the Super Nintendo. He began his journalism career…
GameStop CEO takes 50% pay cut as some stores begin to reopen
GameStop storefront from outside.

GameStop is beginning to reopen stores in several countries, including the United States, and is making some salary cuts to help weather the coronavirus pandemic.

The gaming retailer is reopening stores in Italy, Germany, and Austria, as well as South Carolina and Georgia in the U.S., and will do the same in other countries and states where legally allowed. One-third of its U.S. locations will remain closed while the remainder will continue curbside pickup.

Read more
GameStop shows it’s not so essential after all, moves to digital-only orders
physical video game releases recover after five year slump gamestop 3 640x0

GameStop has moved to digital-only ordering after receiving intense scrutiny over its initial reaction to concerns over COVID-19, better known as the coronavirus. GameStop initially told employees to refuse to close down stores despite statewide orders throughout the U.S. forcing nonessential businesses to do so.

GameStop announced this weekend that all of its U.S. storefronts will close, and it's moving orders online. The company is offering curbside pickup in addition to its regular online delivery, but gamers must make purchases through the retailer's website or mobile app.

Read more
GameStop starts selling Doom Eternal today — 1 day early — to limit crowds
doom eternal review 2

GameStop is allowing players to purchase Doom Eternal starting today, one day ahead of its official release, due to coronavirus concerns and to adhere to social distancing recommendations.

The latest first-person shooter from Id Software officially launches Friday, March 20, but GameStop is looking to adhere to social distancing guidelines set by the Centers for Disease Control and Prevention (CDC). The health organization recommended canceling all gatherings of more than 50 people last week, and President Donald Trump later said groups should be limited to no more than 10 people.

Read more