Skip to main content

A security flaw leaves Ring doorbells and cameras vulnerable to spying

Image used with permission by copyright holder

When you connect a smart security device to your home network, you assume that it’s helping to keep you safe. Unfortunately, for some owners, it may be exposing them in a different way. Security researchers at Internet of Things security firm Dojo by BullGuard took to the stage at Mobile World Congress to hack an Amazon Ring video doorbell in real time. The successful exploit took advantage of a security vulnerability that could leave audio and video transmissions exposed to third-party attackers.

The attack is a bit of a complicated one, but it works like this: An attacker gains access to a person’s Wi-Fi network, either by guessing the password, cracking the encryption, or exploiting another smart home device connected to the same network. The attack requires the Ring owner to be connected to the same network, as well. Once connected, the attacker can see audio and video as it is transmitted from the Ring video doorbell to the Ring application used by the owner. That footage is unencrypted when transmitted, making it easy to intercept once a hacker has gained access.

Being able to access video and audio from the doorbell makes it easy for a hacker to spy on the homeowner and any other member of their family. But the attacker could take things a step further and actually inject their own footage. That might include taking footage of a family friend or other regular guest like a babysitter knocking at the door, which the hacker might use to trick the homeowner into unlocking the door remotely.

“Ring is a well-respected IoT brand, however, the vulnerability we discovered in the Ring video doorbell reveals even highly secure devices are vulnerable to attack,” Yossi Atias, general manager of Dojo by BullGuard, said in a statement. “This particular vulnerability is complex because it is between the cloud and the Ring mobile app, and is acted upon when the Ring video doorbell owner is away from home – meaning the package delivery person, housecleaner or babysitter might not actually be the same person at your door. Letting someone you ‘think’ you know into your home could potentially have dire consequences, particularly if your kids are at home.”

If you are a Ring owner, you don’t need to panic too much about the hack. Amazon has been made aware of the issue and has issued an update to its Ring app to address the vulnerability. If you keep your app up to date, you should be protected from this particular attack.

“Customer trust is important to us and we take the security of our devices seriously,” a spokesperson for Ring told Digital Trends. “The issue in the Ring app was previously fixed and we always encourage customers to update their apps and phone operating systems to the latest versions.”

Editors' Recommendations

AJ Dellinger
AJ Dellinger is a freelance reporter from Madison, Wisconsin with an affinity for all things tech. He has been published by…
How to install a Ring Video Doorbell at your home or office
A Ring Video Doorbell 4 mounted near a home's front door.

One of the main reasons Ring Video Doorbells are so popular is their simple installation process. Installing the wired models requires a bit of DIY know-how, but getting its battery-powered models up and running doesn't require much more than a screwdriver and your smartphone. In fact, there's a good chance you can have your Ring Video Doorbell out of its box and onto your porch in less than 30 minutes.

The installation steps vary from product to product, though most walk you through the process via the accompanying mobile app. But if you're curious about the process, here's a look at how to install a Ring Video Doorbell. This guide largely relates to the Ring Video Doorbell 2, though you'll find that most products in the Ring catalog follow a similar procedure.
Prep
There are three things you need to get out of the way before installing your new doorbell.

Read more
Do you need a subscription for a Ring doorbell or camera?
The Ring Video Doorbell 3 installed near a door.

Anyone shopping for a DIY home security system has probably stumbled upon Ring. The company has an ever-growing lineup of cameras and video doorbells that are consistently ranked among the best available -- and since they're easy to set up and offer tons of functionality, it's no surprise they're so popular.

One thing to keep in mind when looking at Ring products is that you'll be on the hook for more than just the sticker price. Ring offers a monthly subscription service known as Ring Protect. Many of the best features for its cameras and video doorbells are locked behind this subscription plan, meaning owners who don't sign up will be missing out on important functionality.

Read more
Ring Battery Doorbell Pro vs. Nest Doorbell: Which is the better video doorbell?
The Ring Battery Doorbell Pro installed near a door.

The Ring Battery Doorbell Pro is one of the newest video doorbells on the market, offering premium features along with the simplicity of a battery power source. It's a fancy piece of smart home tech -- but how does it stack up to the always-popular Nest Doorbell? The two video doorbells bring many of the same features to your front door, though there are a few key differences you'll want to be aware of before making a purchase.

Here's everything you need to know about the Ring Battery Doorbell Pro and Nest Doorbell -- including a look at their installation process, standout features, and pricing details -- before adding one of them to your smart home.
Design

Read more