Skip to main content

All thumbs? For just $89, AT&T will fix plan holders' cracked cell phone screens

att plans explained at amp t
Jonathan Weiss/123RF
Most smartphones these days seem designed with an expiration date in mind (when’s the last time you managed to get a phone to work for more than two years?), but if you have a knack for sending your mobile device to an even earlier grave, AT&T may have something of a solution for you. The mobile carrier recently unveiled a new device repair service, creatively named AT&T Device Protection. As the name suggests, the service protects your device from … well, yourself.

Beginning November 15, if you drop your phone and end up with a cracked screen, AT&T will repair it for just $89, provided you have an existing AT&T insurance plan. Phones covered under the new plan include the Samsung Galaxy Note 4, Samsung Galaxy S5, Samsung Galaxy S6, and a much wider range of iPhones.

But wait, you say, doesn’t AT&T already offer repairs and replacements for broken phones? The answer, of course, is yes, but Device Protection is a significantly cheaper alternative to the plans already on the market. As Phandroid points out, while most standard insurance options with cell phone carriers “cover” you when you inadvertently allow your phone to slip out of your hand and onto the pavement, the deductible can be up to $350 or so. Even a “cheap” fix from your carrier would cost between $100 and $150, so this $89 option really doesn’t sound too bad.

Of course, AT&T Device Protection is meant specifically for cracked screens, so if you have another phone ailment, this new service probably won’t apply. But all the same, it’s not a bad deal, especially since AT&T says that having a cracked screen won’t affect your insurance claim status for other problems with your phone, and you can get a same-day repair as long as you submit (and receive approval for) a claim by 2 p.m. local time.

The new service will first launch in a select number of cities, including Boston, Chicago, Los Angeles, Miami, San Francisco, and Orlando, Florida, on November 15, and will then come to more markets on December 1, including Denver, Las Vegas, New York, and Washington, D.C. and Austin, Texas.

Editors' Recommendations

Lulu Chang
Former Digital Trends Contributor
Fascinated by the effects of technology on human interaction, Lulu believes that if her parents can use your new app…
AT&T just made it a lot easier to upgrade your phone
AT&T Storefront with logo.

Do you want to upgrade your phone more than once a year? What about three times a year? Are you on AT&T? If you answered yes to those questions, then AT&T’s new “Next Up Anytime” early upgrade program is made for you. With this add-on, you’ll be able to upgrade your phone three times a year for just $10 extra every month. It will be available starting July 16.

Currently, AT&T has its “Next Up” add-on, which has been available for the past several years. This program costs $6 extra per month and lets you upgrade by trading in your existing phone after at least half of it is paid off. But the new Next Up Anytime option gives you some more flexibility.

Read more
Motorola is selling unlocked smartphones for just $150 today
Someone holding the Moto G Stylus 5G (2024).

Have you been looking for phone deals but don’t want to spend a ton of money on flagship devices from Apple and Samsung? Have you ever considered investing in an unlocked Motorola? For a limited time, the company is offering a $100 markdown on the Motorola Moto G 5G. It can be yours for just $150, and your days and nights of phone-shopping will finally be over!

Why you should buy the Motorola Moto G 5G
Powered by the Snapdragon 480+ 5G CPU and 4GB of RAM, the Moto G delivers exceptional performance across the board. From UI navigation to apps, games, and camera functions, you can expect fast load times, next to no buffering, and smooth animations. You’ll also get up to 128GB of internal storage that you’ll be able to use for photos, videos, music, and any other mobile content you can store locally. 

Read more
The Nokia 3210 is the worst phone I’ve used in 2024
A person holding the Nokia 3210, showing the screen.

Where do I even start with the Nokia 3210? Not the original, which was one of the coolest phones to own back in a time when Star Wars: Episode 1 -- The Phantom Menace wasn’t even a thing, but the latest 2024 reissue that has come along to save us all from digital overload, the horror of social media, and the endless distraction that is the modern smartphone.

Except behind this facade of marketing-friendly do-goodery hides a weapon of torture, a device so foul that I’d rather sit through multiple showings of Jar Jar Binks and the gang hopelessly trying to bring back the magic of A New Hope than use it.
The Nokia 3210 really is that bad

Read more