Skip to main content

If you have AT&T, Alexa is now a giant speakerphone

Amazon Alexa can now make and receive calls if you’re an AT&T customer, essentially turning your smart home device into a giant speakerphone. 

The tech giant announced the new feature called “AT&T calling with Alexa.” Starting Wednesday, September 9, AT&T customers can use Alexa-enabled devices to answer incoming calls or start a new call, even if their phone is far away or turned off. 

The new feature only works for AT&T customers in the U.S. that have a compatible HD-voice mobile phone like an iPhone or the Samsung Galaxy.

Image used with permission by copyright holder

Here’s how to utilize the AT&T calling with Alexa feature if you’re an AT&T customer: 

  • Go to Settings in the Alexa app and click Communication.
  • Select AT&T.
  • Follow the on-screen instructions provided to link your mobile number with your Alexa device.
  • After setup, you can make a call by saying, “Alexa, call Mike,” or say, “Alexa, dial (number).”
  • For incoming calls, Alexa announces who is calling by saying, “Incoming call from Mike.” To answer, simply respond, “Alexa, answer.” 

If you’d prefer not to be contacted, you can also set your Alexa device to “Away Mode” and control when you receive incoming calls by setting specific times within the Alexa app. 

An Amazon spokesperson told Digital Trends that they don’t have any additional details to share regarding adding more mobile carriers to Alexa devices in the future.

Amazon already enabled phone-like features to its Alexa devices like Alexa Calling or Alexa Outbound Calling, which allows you to connect with other Alexa users and make outgoing calls within the U.S. and to Mexico, Canada, and the U.K.  However, the “AT&T calling with Alexa” is the first time Alexa supports incoming calls and direct calls to 911.

Allison Matyus
Former Digital Trends Contributor
Allison Matyus is a general news reporter at Digital Trends. She covers any and all tech news, including issues around social…
Have T-Mobile? Your 5G service is about to get much faster
U.S. map illustrating T-Mobile's 5G Ultra Capacity network expansion.

T-Mobile’s 5G network already offers unmatched 5G speeds and coverage throughout the U.S., with 98% of the population covered by some flavor of T-Mobile’s 5G and more than 90% benefiting from its higher-speed 5G Ultra Capacity (5G UC) network.

That translates to the “Uncarrier” taking first place in 5G performance in 46 U.S. states. However, T-Mobile isn’t content to sit at 90% coverage. It’s been working steadily to increase the footprint of its 5G UC network to reach even further, and is bringing those top speeds to areas previously served only by its lower-frequency 5G Extended Range network.
A ‘Massive 5G Boost’

Read more
Were you affected by the AT&T outage? You may get some free money
A photo of the AT&T logo on a building.

Last Thursday was a bad day for AT&T. Early in the morning on February 22, AT&T's network went down for thousands of people across the U.S.. The network was offline for hours and outage reports on Down Detector peaked at nearly 75,000. It was eventually fixed, but the damage was still done. Thankfully, if you were among the many people impacted by the outage, we have some good news for you.

On February 24, AT&T published a page on its website called "Making it right." In short, if your AT&T service was down and you were affected by it, you're getting a discount on your next bill. The AT&T page reads as follows:

Read more
Everything you need to know about the massive AT&T outage
Large 5G cellular tower with multiple mmWave transceivers against a blue sky.

Happy Thursday! February is drawing to a close, the weather is getting slightly warmer in parts of the country, and AT&T experienced a massive outage that affected its cellular and internet services. It was a bit of a mess.

How many people were without service? When was service restored? Here's a quick recap of what you need to know.
When did the AT&T outage start?
At around 4 a.m. ET on Thursday, February 22, more than 32,000 outages were reported across AT&T's network. Once 7 a.m. rolled around, that number jumped to over 50,000 people. Per the Down Detector website, there were nearly 75,000 outage reports just before 9:15 a.m. ET.
Is the AT&T outage over?
Thankfully, the AT&T outage has finally ended. At 11:15 a.m. ET, the company had restored "three-quarters" of its network. Then, at 3:10 p.m. ET, AT&T confirmed that it had "restored wireless service to all our affected customers."

Read more