Skip to main content

Twitter CEO Jack Dorsey’s account was hacked and used to tweet racist messages

Twitter CEO Jack Dorsey
David Becker / Getty Images

A group of hackers calling itself the Chuckling Squad hacked Twitter CEO Jack Dorsey’s own Twitter account on Friday afternoon, using the account to tweet out racist messages and other offensive messages.

A Twitter spokeswoman confirmed that Dorsey’s account, @jack, had been compromised and told Digital Trends that the company was investigating the hack, but could not give any additional details about how it happened. The account has a huge platform, with 4.2 million followers.

The hackers took over the account at some point on Friday afternoon, tweeting “#ChucklingSquad get it trending for the Twitter password,” just after 12:45 p.m. PT. More tweets, including some racist and anti-Semitic retweets, came from the account for about 15 minutes before being deleted. It’s not clear if the group also had access to Dorsey’s direct messages, though that’s likely if they had full access to his account.

https://twitter.com/TwitterComms/status/1167528672523210752?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1167528672523210752&ref_url=https%3A%2F%2Fwww.theverge.com%2F2019%2F8%2F30%2F20841288%2Fjack-dorsey-ceo-twitter-account-hacked-chuckle-gang-shane-dawson-james-charles

The group also invited people to join its Discord server “to Chuckle with us,” though that server seems to have gone offline in the past hour.

https://twitter.com/Hooray/status/1167525255600058371?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1167525255600058371&ref_url=https%3A%2F%2Fwww.theverge.com%2F2019%2F8%2F30%2F20841288%2Fjack-dorsey-ceo-twitter-account-hacked-chuckle-gang-shane-dawson-james-charles

The tweets appeared to be posted from an app called Cloudhopper, an MMS company that Twitter acquired way back in 2010. It’s very possible that Dorsey had connected Cloudhopper to his account, granted it a variety of permissions, and then forgot it was there — until someone managed to hack Cloudhopper and use those permissions to get into the account.

One other possibility for the hack: Someone spoofed Dorsey’s phone number in order to access his account or even reset his password. Phone number spoofing is fairly accessible, which is why you get so many robocalls with fake numbers. Presumably, Dorsey should have some kind of additional protections on his account — seeing as he runs Twitter — but it looks like it may have some of the same vulnerabilities as a normal user.

A single Twitter account has enough power to move stock markets or sway geopolitics. Just look at President Donald Trump’s account, which has done both, but also was vulnerable enough that a Twitter contractor was able to delete it entirely in 2017.

This isn’t the first time Dorsey’s account was hacked — a group of hackers associated with the OurMine group took over his account in 2016.

This is a breaking news story and will be updated.

Mathew Katz
Former Digital Trends Contributor
Mathew is a news editor at Digital Trends, specializing in covering all kinds of tech news — from video games to policy. He…
Twitter expands tweet character limit massively
A lot of white Twitter logos against a blue background.

If you often find that 280 characters are too few for you to be able to effectively express yourself on Twitter, then perhaps 4,000 characters will suffice.

Beginning on Wednesday, Twitter now lets you post tweets with a maximum of 4,000 characters, 28.6 times more than the mere 140 characters available when Twitter launched in 2006, and 14.3 times more than the current limit of 280.

Read more
Elon Musk confirms he will step down as Twitter CEO
A digital image of Elon Musk in front of a stylized background with the Twitter logo repeating.

Elon Musk says he will step down as CEO of Twitter “as soon as I find someone foolish enough to take the job.”

The billionaire entrepreneur, who acquired the social media company at the end of October in a deal worth $44 billion, made the statement in a tweet on Tuesday night, adding that once a new CEO is in place, he will “just run the software and servers teams.”

Read more
Twitter bans, then unbans account tracking Elon Musk’s jet
A digital image of Elon Musk in front of a stylized background with the Twitter logo repeating.

Hours after Twitter suspended the account that tracks the movements of Elon Musk’s private jet, the company reversed its decision and put it back online.

Twitter also suspended the account of Jack Sweeney, the person behind @elonjet, and @jxacksweeney remains out of action at the time of writing.

Read more