Skip to main content

Twitter mistakenly blocked the account of its own CEO, Jack Dorsey

Twitter Founder
Image used with permission by copyright holder
On Tuesday evening, Twitter CEO Jack Dorsey was briefly booted from the platform he helped co-found.

A number of users reported seeing a pop-up telling them Dorsey’s account had been suspended. The CEO, who is a prolific user of the service, had seemingly incurred the wrath of his own site.

Judging by the reactions from the Twitter community, onlookers were both amused and confused by the apparent error.

Moments later, when Dorsey’s account was restored, he had lost the majority of his 3.9 million followers. The CEO himself quickly cleared things up by tweeting that the error was an “internal mistake.” The same tweet also saw him channel his first ever post on the service: “just setting up twttr…again,” joked Dorsey.

The blunder marks the second time in a week that Twitter has made a high-profile mistake. On Thursday, Dorsey apologized after an ad for a neo-Nazi site accidentally made it on to the platform. Twitter blamed the slip-up on its “automated system.”

The site also suffered from a spate of hacks targeting celebrity profiles earlier this year. Twitter’s most popular user Katy Perry was one of the people targeted as part of the series of breaches, others included Drake, and Keith Richards.

The accidental suspension of the CEO begs the question: Could Dorsey’s account have been compromised? Even Silicon Valley entrepreneurs aren’t safe from hackers. Just take Mark Zuckerberg — the Facebook founder has had both his Twitter and Pinterest accounts breached this year.

The brief removal of Dorsey’s account comes in the wake of a series of account suspensions by the platform, targeting members of the alt-right. The move, which was viewed as a clampdown on free speech, sparked much criticism in the media and on the site itself.

Saqib Shah
Former Digital Trends Contributor
Saqib Shah is a Twitter addict and film fan with an obsessive interest in pop culture trends. In his spare time he can be…
What is Twitter Blue and is it worth it?
Twitter Blue menu option on a white screen background which is on a black background.

If you spend time on Twitter, you've probably heard the phrase "Twitter Blue" at some point and wondered what exactly it is. We're not talking about the signature shade of blue featured in its logo -- we're talking about the premium version of Twitter.

That's right. There's a paid tier for Twitter that many people don't even know exists that launched in July of 2021. And then relaunched again under Elon Musk's ownership in November 2022. Don't worry -- we'll explain everything below.
What is Twitter Blue?

Read more
What is Mastodon? Here’s why everyone’s talking about this Twitter alternative
Series of four mobile screenshots showing Mastodon's sign-up process.

By now you've no doubt heard about Mastodon. It's a social media platform that's been bandied about as an alternative to Twitter, particularly among users who aren't comfortable with the direction Twitter is going in now that Elon Musk is at the helm.

In fact, since Musk first announced that he was planning on buying the popular microblogging platform, Mastodon has garnered quite a bit of attention and experienced significant growth. But though you've likely heard about Mastodon, you may not be familiar with how it works or haven't decided whether or not it would be a good fit for you if you ever choose to leave Twitter and need an alternative social media platform. Don't worry. We've got you covered. In this guide, we'll get you up to speed on everything you need to know about social media's buzziest new platform.
What is Mastodon?

Read more
Twitter’s SMS two-factor authentication is having issues. Here’s how to switch methods
A person's hands holding a smartphone as they browse Twitter on it.

It might be a good idea to review and change your two-factor authentication options for Twitter. Elon Musk's Twitter has another issue for its users to worry about.

Twitter has reportedly been having issues with its SMS two-factor authentication feature (2FA). According to Wired, beginning as early as this past weekend, some Twitter users have reported difficulties logging in to their Twitter accounts due to the app's SMS 2FA feature not working properly. Essentially, the feature relies on the app sending users an authentication code via text message, which they can then enter as a second step in the login process.

Read more